Casket was great and well packaged. Took a little while to ship and was worried it wouldn’t get here in time. That’s why I gave 3 stars.
When your best friend has a terminal illness and is suffering, it's easy to start second guessing your decisions about their care. What if we had tried....? Should we have...? This is one decision we know we got right. So very glad we decided to go with a casket for our dog when he passed away. It just felt like the respectful thing to do for a companion we loved so much. We purchased the large oak casket for a 90 lb. boxer and the size was right. The finish and the lining, both beautiful. Handles make it easy to carry. We used ropes around the handles to lower the casket into the grave. The latch closes the lid securely, but it is not air-tight. There is a gap, especially in the back, between the lid and the box. We decided to seal the casket using a roll of self adhesive weather stripping around all the edges to fill the gap, and then applied transparent caulk. Worked beautifully, is invisible, and gave us extra piece of mind. We would buy this product again. Customer service also exceeded our expectations. Our only disappointment is that the product is made in China. Wish the company could find someone in the USA to make the product.
Very kind caring gentleman who helped my family. Even made a home delivery with same day notice. The best of care.
I can no say enough about this company. I worked with a gentleman by the name of Mike. He was so understanding of my needs for only the very best would do for my pet. From the beginning to speaking with him on the phone, to the shipping process and to me receiving my order. I was very blessed to have worked with this gentleman, and the beautiful casket that will give me the peace of mind when laying my pet to rest. A very honest and compassionate company to work with that will provide not only great service but a beautiful product.
These are beautiful caskets. This is my second casket that I have ordered from Paws Rest. Although they are expensive especially if you are from Canada, they are well worth it. My precious babies only deserve the best that I can give them. Shipping was extremely fast and the casket was very well packaged. Thank you Paws Rest.